Delivery, etc
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We ship all orders outside of our same day Adelaide radius AKA “Carbon Neutral Delivery” via Fastway, Couriers Please, TNT and Australia Post. Tracking numbers are provided by email at the time of shipment.
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Any order placed before 2pm is shipped that day Monday through Friday.
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Given the delicate nature of our products, we also try and avoid shipping in exceptionally hot weather. If we foresee any delays to your order, we will contact you immediately.
FAQ
How much will it cost?
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Orders $50+ |
All capital cities |
FREE |
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Orders $99+ |
Most of Australia |
FREE |
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Orders < $50 |
Any area |
Calculated at checkout |
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Any order value |
Remote areas |
Calculated at checkout |
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Any order value |
International |
Contact us |
How long will it take?
Select your region ↓
Adelaide
Same Day Delivery ↓
3PM cut-off
If the address is within 20km of the Adelaide CBD, the order will be delivered same day Monday through Friday. Just order by 3pm. We same day deliver to the following suburbs:
Aberfoyle Park / Adelaide / Adelaide Airport / Adelaide University / Albert Park / Alberton / Aldgate / Allenby Gardens / Angle Park / Ascot Park / Ashford / Ashton / Athelstone / Athol Park / Auldana / Banksia Park / Basket Range / Beaumont / Bedford Park / Belair / Bellevue Heights / Beulah Park / Beverley / Birdwood / Birkenhead / Black Forest / Blackwood / Blair Athol / Blair Athol West / Bolivar / Bonython / Bowden / Bradbury / Brahma Lodge / Bridgewater / Brighton / Broadview / Brompton / Brooklyn Park / Brown Hill Creek / Burnside / Camden Park / Campbelltown / Carey Gully / Castambul / Cavan / Chandlers Hill / Cheltenham / Cherry Gardens / Cherryville / City West Campus / Clapham / Clarence Gardens / Clarence Park / Clarendon / Clearview / Cleland / Clovelly Park / College Park / Collinswood / Colonel Light Gardens / Coromandel East / Coromandel Valley / Cowandilla / Crafers / Crafers West / Craigburn Farm / Croydon / Croydon Park / Croydon Park South / Cumberland Park / Darlington / Daw Park / Dernancourt / Devon Park / Dover Gardens / Dry Creek / Dudley Park / Dulwich / Eagle On The Hill / Eastwood / Eden Hills / Edwardstown / Enfield / Enfield Plaza / Erindale / Ethelton / Evandale / Everard Park / Exeter / Fairview Park / Felixstow / Ferryden Park / Findon / Firle / Fitzroy / Flagstaff Hill / Flinders Park / Flinders University / Forest Range / Forestville / Frewville / Fulham / Fulham Gardens / Fullarton / Gepps Cross / Gilberton / Gilles Plains / Gillman / Glandore / Glanville / Glen Osmond / Glenalta / Glenelg / Glenelg East / Glenelg Jetty Road / Glenelg North / Glenelg South / Glengowrie / Glenside / Glenunga / Globe Derby Park / Glynde / Glynde Plaza / Golden Grove / Golden Grove Village / Goodwood / Grange / Green Fields / Greenacres / Greenhill / Gulfview Heights / Hackney / Halifax Street / Hallett Cove / Hampstead Gardens / Happy Valley / Hawthorn / Hawthorndene / Hazelwood Park / Heathfield / Heathpool / Hectorville / Hendon / Henley Beach / Henley Beach South / Highbury / Highgate / Hillcrest / Hilton Plaza / Hindmarsh / Holden Hill / Hope Valley / Horsnell Gully / Houghton / Hove / Hutt Street / Ingle Farm / Ironbank / Joslin / Kensington / Kensington Gardens / Kensington Park / Kent Town / Keswick / Keswick Terminal / Kidman Park / Kilburn / Kilburn North / Kilkenny / Kings Park / Kingston Park / Kingswood / Kirkcaldy / Klemzig / Kurralta Park / Largs Bay / Largs North / Leabrook / Linden Park / Lockleys / Longwood / Lower Mitcham / Lynton / Magill / Magill North / Magill South / Malvern / Manningham / Mansfield Park / Marble Hill / Marden / Marino / Marion / Marleston / Marryatville / Mawson Lakes / Maylands / Medindie / Medindie Gardens / Melrose Park / Mile End / Mile End South / Millswood / Mitcham / Mitcham Shopping Centre / Mitchell Park / Modbury / Modbury Heights / Modbury North /
Montacute / Morphettville / Mount George / Mount Lofty / Mount Osmond / Mylor / Myrtle Bank / Nailsworth / Netherby / Netley / Newton / North Adelaide / North Adelaide Melbourne St / North Brighton / North Haven / North Plympton / Northfield / Northgate / Norton Summit / Norwood / Norwood South / Novar Gardens / O'halloran Hill / Oakden / Oaklands Park / Old Reynella / Osborne / Ottoway / Outer Harbor / Ovingham / Panorama / Para Hills / Para Hills West / Para Vista / Paracombe / Paradise / Parafield / Parafield Airport / Parafield Gardens / Paralowie / Park Holme / Parkside / Parliament House / Pasadena / Payneham / Payneham South / Pennington / Peterhead / Plympton / Plympton Park / Pooraka / Port Adelaide / Prospect / Prospect East / Prospect West / Queenstown / Redwood Park / Regency Park / Renown Park / Reynella / Reynella East / Richmond / Ridgehaven / Ridleyton / Rose Park / Rosewater / Rosewater East / Rosslyn Park / Rostrevor / Royal Park / Royston Park / Rundle Mall / Salisbury / Salisbury Downs / Salisbury East / Salisbury East Northbri Ave / Salisbury Heights / Salisbury Plain / Salisbury South / Scott Creek / Seacliff / Seacliff Park / Seacombe Gardens / Seacombe Heights / Seaton / Seaton North / Seaview Downs / Sefton Park / Semaphore / Semaphore Park / Semaphore South / Sheidow Park / Skye / Somerton Park / South Brighton / South Plympton / Springfield / St Agnes / St Georges / St Marys / St Morris / St Peters / Station Arcade / Stepney / Stirling / Stonyfell / Sturt / Sturt Street / Summertown / Surrey Downs / Taperoo / Tea Tree Gully / Tennyson / Teringie / The Levels / The University Of Adelaide / Thebarton / Thorngate / Toorak Gardens / Torrens Park / Torrensville / Torrensville Plaza / Tranmere / Tranmere North / Trinity Gardens / Trott Park / Tusmore / Underdale / University Of Adelaide / Unley / Unley Park / Upper Sturt / Uraidla / Urrbrae / Vale Park / Valley View / Verdun / Vista / Walkerville / Walkley Heights / Warradale / Warradale North / Waterfall Gully / Wattle Park / Wayville / Welland / West Beach / West Croydon / West Hindmarsh / West Lakes / West Lakes Shore / West Richmond / Westbourne Park / Windsor Gardens / Wingfield / Woodforde / Woodhouse / Woodville / Woodville Gardens / Woodville North / Woodville Park / Woodville South / Woodville West / Wynn Vale / Yilki
Suburb not listed? Ask us → if we can get it there.
Frequently Asked Questions
How long will it take to receive my order?
If your shipping method hasn't given you an ETA - we can. Just contact us and we can be much more specific.
How do I know if my order has shipped?
When we ship your order, we will send you a confirmation email with a tracking number. Please note that changes of address will not show up in the confirmation (but if we say we have processed them, we have, don't worry), and tracking numbers will take up to 24 hours to update.
What do I do if I need to change my order or delivery info?
If you need to change your order or your shipping information, please email us immediately so we can update your order. We may or may not be able to make the change, depending on how quickly you get in touch with us, but we will do our best.
Please note, our system does not display updated shipping information in shipping-confirmation emails. If you have gotten in touch with us and we have confirmed that the change has gone through, don't worry, the address we have is correct even if the email is wrong.
Do you ship internationally?
We can freight wine almost anywhere in the world. At the moment, we deal on a personal level with clients wishing to ship internationally - please contact us for more information. All shipments are insured and the wine is packed to survive almost anything.
Why was my order cancelled?
This is very unlikely to happen to you, but we do occasionally cancel orders due to shortage of materials or suspicion of fraud. If we do cancel your order, we will contact you immediately with an explanation.
Can I return or exchange something?
We respect your rights under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will happily exchange the product upon presentation of your proof of purchase. All returns and exchanges are handled via email.
FYI
Persons ordering alcoholic beverages must be over 18 years of age. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery.
We work hard to keep our shipping rates reasonable while still getting your items to you in the most efficient and reliable way possible, and we appreciate your understanding. If you're having freight issues, please contact us → directly.
We have much faster communication channels with out freight providers, and can get answers and results quickly for you.